The New Sales Cycle and Patience
Posted on January 6th, 2010 by tim bursch. Filed under business, sales.
The traditional sales cycle:
1. Mass market to big numbers of potential customers
2. Direct marketing (Push Marketing)
3. Find leads
4. Qualify Leads
5. Close the Sale
New Sales Cycle:
1. Listen to the market
2. Join conversations where customers are talking
3. Create a unique offer for small niche markets, based on what you’ve heard
4. Stay engaged in conversation
5. Customer makes the sale when they need your solution
6. Stay engaged in conversation for service and feedback
7. Still engaged and stay listening
Yes there are products that are still just transactional, but from what I hear mass marketing is not working so much.
My point is this: selling your product today takes a different use of time and engagement. If you are transparent and easy to talk to (Cluetrain Manifesto), we will think about buying from you when we need your help.
How has your sale’s process changed over the last 3 years?
Image credit: CarbonNYC
-
Nicole de Beaufort
-
timbursch
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