Posts Tagged ‘marketing’
* One statement
Posted on February 5th, 2010 by tim bursch. Filed under connections, presence.
I was meeting someone for coffee recently. Decent coffee. Good space for conversation.
You know what I remember the most? The comment I got. There was something the barista said that stuck with me. “Let me know if I can get you anything else.”
It wasn’t an add-on sale statement. It was an “I want to make you feel important” statement. It was really ordinary.
The barista noticed me, the customer, and took time to connect. I’m not sure you can script that. It takes a real person to care about it. Connecting and noticing. Do you notice people?
Image by: zappowbang
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